A casestudy on how WeP helped Omega Healthcare in employee records management
Omega Healthcare Management Services Private Limited provides healthcare administrative services. The company offers medical coding, medical billing, revenue cycle management, accounts receivables management, claims processing & healthcare analytics.
- Industry: Healthcare Facilities/Services
- Founded: 2003
- HQ: United States
- Omega Contact Info: Web: https://www.omegahms.com/, Mail: firstname.lastname@example.org
With the organization having an administrative background, the hiring is very high. 7000+ employees are hired every month. With this comes the challenge to maintain additional employees documents as well.
- Track & follow-up on employee records. As not all documents are submitted by the new employees at the time of induction.
- Securely sharing employee documents with the background verification team or internal/external auditors.
- HR needed to maintain physical records for compliance purposes, but accessing employee records digitally for internal references.
- Capturing employee documents coming from multiple sources (For example offer letter from ERP system, joining document from homegrown application & physical documents submitted during joining).
- Manual task involved in moving employee documents, during employee location change or exiting the company.
- Each employee document had to be manually tagged with employee metadata with a 5 member team ( For example employee ID, employee location…etc), before uploading into their existing legacy DMS.
- Centralized cloud-based storage for all employee records.
- MIS report dashboard to track count of each employee document uploaded into WeP DMS & automated email notification to employee and HR for any missed employee records.
- Dedicated partner space to securely share employee records. Here we maintain an audit trail of document viewed/downloaded/emailed.
- Advance search feature to search & retrieve employee documents through file name/content /metadata-based search.
- WeP DMS has been integrated with a mission-critical applications to push employee documents coming from various sources into the system. This has eliminated the need for a 5 member team to index & upload the employee document into the employee record management system.
- WeP DMS workflow automation tracks any employee movements & moves their document automatically into a specified folder.
- WeP also managed the migration of their existing employee document to WeP DMS.
Centralized secured document storage, MIS report, workflow automation, advanced search & integration with mission-critical apps has helped Omega Healthcare to manage their high volume hiring onboarding process & employee records compliance with ease.